HORENSO!  How bored is this! But it was a risk when you work in Japanese companies. All the mistakes or all the incident occurred, the first thing was asking to you was… How about the HORENSO? Bla… bla… bla… Or early in the morning when you just already sat on your, you heard a loudly sound that came from your boss,” HEY! Why you not HORENSO! Its annoying, every second, every minute and during breath still in Japanese companies, prepare a daily menu which sometimes become excessive thing.

But it was the reality. It is considered excessive by us, a Japan frightening force to become the ruler of modern imperialism (read: economic power) instead! In fact, almost half a century devastated by an atomic bomb! But the Japanese people are now able to get up even twisted his bomber in the economic power, the US! And being a country that has virtually no foreign debt! Even become financial “donors” financial for other countries. Japan is the country that has many deficiencies. Their natural resources are virtually nonexistent, all energy requirements are imported, to its geographical location are familiarizing themselves with Japanese natural disaster, earthquake!

One of the “miracles” of the Japanese culture is HORENSO! In addition to a very high work ethic accompanied by the spirit of KAIZEN and 5S principles (Seiri, Seiton, Seiso, Seiketsu and Shitsuke). It is so embedded in the Japanese people in the organization, especially for application in companies that later became giants industry in the world. And if the notes from the Japanese work culture of HORENSO to 5S is teamwork! Japanese Ethics, the main goal established good relations in the community. The greatness community depends on the situation and the time. State, villages, families, companies, factories, offices, schools, parties, religious groups, football teams, etc., whatever its shape, the Japanese were concerned with the community interest above personal interests. After the Meiji Restoration, the Meiji government strongly emphasizes loyalty to the state. After the Second World War, the object of devotion of the Japanese turned to the company! And can be noted again, in Japanese introduction, they always mention their company or organization within their name! Definitely a highlight community rather than they, in this case the company! They are so proud with his community and be loyal of it. Example: Introduce me; I’m Dodi employees of Xxx Company! It is very different from our characters which further highlight the “dynasty” or self!

It will take many of time if we’re discussing the uniqueness of Japanese culture. Back again to the topic of HORENSO, “HORENSO,” an acronym, made up of three Japanese words 「報告」(hokoku), 「連絡」(renraku), and 「相談」(sodan). The acronym literally means “report-contact-consult”, but it’s pronounced the same as the Japanese word for “spinach” (“horenso“), making it easy to remember.

HORENSO purposed is to make all information delivered quickly and correctly. And the most important is the process and progress of each activity can be known by many people! In this case each ordinate of an organization! Not be missed without exception. Because of the right information it can do Soudan / DISCUSSION if the problems encountered in the process. Here the factor of “honesty” is very important in HORENSO element. So do not be surprised if working in Japanese companies shouts loud in the morning from Japanese boss when the problem arise that caused by the fault in HORENSO. Due to shame and taboo remarkable when Japanese boss gathered, from the chatter was no information about the organization to which they do not know! Why is it important to them? It’s important! Due to feedback and suggestions they crave! Because the spirit of the Japanese people themselves who are already familiar with the group! How it can be Soudan/discussion if the information itself is not delivered properly?


HOUKOKU/REPORT is the process of giving a report to a superior about everything that should be reported. And Houkoku is a “must” in Japanese organization. Of course, the report needs to be reported! It’s not necessary, do not. This means that in areas Houkoku is reported regular activity or task progress. Especially if there is a problem in that activity, the speed of the report is the main thing!

3 main aspects of doing Houkoku (Report) are the facts, methods and goals. What are the facts of an event, why should you do so with the methods or techniques to achieve a goal? Principle 5W+3H (what, who, when, where, why, how, how many, how much) and TPO (time, place, organization) must accurately and “honest” was presented. Because cultured progress oriented, if you want to “manage” your Japanese boss, you must report in details within aspects 5W+3H progress of an activity! I assure you, you will soon be flags as the “smart people”! Do not make your Japanese boss does not know the progress of an activity! It’s very different from western culture. Most of western companies’ culture is result oriented.


RENRAKU/INFORM is information from or to other departments. Or inter-departmental information about the activities was undertaken. Due to its known to progress from an activity by another department, expected feedback or additional ideas can be donated by the other departments. While at the department, especially in the system of internal organizational hierarchy RENRAKU is the process of providing information to his subordinate. Many cases do not fit a given task in the execution because of the ability of subordinate, but the lack of clarity in the information from his boss! Principle 5W+3H still required


SOUDAN/DISCUSS is the process of consultation or discussion of an activity. Especially, if there is a problem in the process. Errors and even that are still potentially wrong, often asked to consult! Before understanding the Soudan so much, I often feel cranky if I try to discuss something, instead the solutions I’ve got, but turned the question to me. I think what your job, boss?? Just sitting around? Impression the boss had no idea! Apparently, they train us to be ready to have an idea, though it is very basic to the problem! Indeed, if listened to Soudan is DISCUSSION! Not just ask! Become cleverer, right? Continue to do not forget reconfirmation ideas or suggestions that have been discussed. Because the notes are also Japanese culture!

That’ all, sometimes we call it excessive! We thought, why do they (even the director of Japanese company) were still thinking about this trivial thing? Would not they be better if they were actually sitting in the position to think about things the more far-reaching? But that’s the reality! From the excessive things that could be a deadly weapon!

HORENSO! It depends on us, if it considers excessive, do not work in Japanese companies. Because even though you are very capable, if you do not well in HORENSO, until the end of the century, get ready to look for other company! Moreover you’re always highlighting the ingenuity of individuals. HORENSO for Japanese culture is the key to success in a career, because it is a form of GOOD COMMUNICATION. Good communication is essential to a group or community which is actually synonymous with Japanese culture. And the notion that human beings no fool! Human likened diamond, the more honed the more valuable!

Here’s an easy way to understand this concept: your boss tells you to do “1″; you take initiative and do 1, 2, 3. Then you go back to your boss to show him what you did. He pulls out his red pen and tells you everything you did wrong (usually without any praise); you in turn fix your “mistakes,” then proceed to do 4, 5, 6. Repeat the drill with Japanese boss and red pen. After fixing the red marks on 4, 5, 6 you proceed to 10, then once again repeat drill with boss and red pen.


Some people think HORENSO is “micromanagement,” but it’s actually the antidote to micromanagement.  Horenso is absolutely the best way to manage your Japanese boss. Rather than waiting for him to come breathe down your neck, you beat him to the punch by going to him first. HORENSO has also been the most effective technique for in building trust with Japanese bosses and colleagues. Once that trust is established, the outcome will happily ever after…most of the time you’re in Japanese Company or you’ve been the subordinate of Japanese!

2 thoughts on “HORENSO

  1. The general meaning of ethics: rational, optimal (regarded as the best solution of the given options) and appropriate decision brought on the basis of common sense. This does not exclude the possibility of destruction if it is necessary and if it does not take place as the result of intentional malice.*-

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  2. very much educational…i am working in a Japanese manufacturing company and have heard about this from our Japanese Boss. I will apply this and much more will discuss this to my co employee for better harmony with our President. thank you

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